Vacation Place Rentals’ reservation lines at times get crowded with guests wanting to find an answer for their questions about their vacation. Our Frequently Asked Questions (FAQ’s) page has been provided to prevent such situations by offering potential help line “guests” the chance to find the information they are looking for on their own, without necessarily picking up the phone or sending e-mail. By no means does this page offer all the answers and you should please call 850-708-1396 or email us for help if you cannot find the answers to your questions.
Q: Is Vacation Place Rentals connected to resort onsite companies? What are the benefits of renting from Vacation Place Rentals vs. a Resort or other Property Management Company?
A. Vacation Place Rentals Management Company is one of many property management firms that operate in or near Panama City Beach Florida. Although we are not directly affiliated with any resort onsite management companies that operate here, we do work closely together on an everyday basis to make sure our mutual guests are happy and come back to Panama City Beach year after year.
Vacation Place Rentals stands apart in many ways. One of the biggest differences is that we allow you to choose the EXACT property you will be staying at, versus just a general ’rotation run complex’ as an example of what information the Resort would provide or considering you might get a room like this, but not necessarily the property advertised. We have photos, video tours, reviews, amenities lists, distance to the beach, bedding configurations information and more for each and every vacation property we manage for the owners. For example, you will be happy to know that your children will be getting the bunk beds they’ve been looking forward to, that the property has that cool decor or stainless steel appliances – whatever it is you are looking for, we allow you to pick from our private rental properties and find the one that suits you best. Our properties are as individual as you and we want you to enjoy your beach vacation and we believe it all starts with where you stay!
Q: What are the properties like and what supplies will be provided?
A. Our properties come fully furnished with everything you need to feel like you’re right at home. We have all different sizes of properties from a smaller 1 bedroom studio to a 4-bedroom private home that sleeps 10! They are all individually owned and every property is different, with their own decor and amenities, based on the owner’s personality. Panama City Beach is 27 miles long and there are many different areas, buildings and resorts like Regency Towers Condominiums, Treasure Island, Splash, Tidewater Beach, Tropic Winds and Celadon just to name a few. Most properties have dining rooms and full kitchens that stock everything you would need to make a nice family meal- stove, oven, refrigerator, dishwasher, coffee pot, dishes, silverware and pots and pans. In the other rooms you will find most units have multiple flat screen TV’s, a DVD player, ceiling fans, closets, local phone calls and internet. We always start you out with basic supplies like shampoo, conditioner, paper towels, dishwasher detergent, dish and hand soaps, toilet paper, towels, trash bags, etc. All properties are different, but we do set some requirements in order for every guest to be comfortable. Some properties feature heated pools, hot tubs, washer and dryer, jetted baths, stainless steel appliances and so on. Check out the Property Information page on our website for each specific property to find out these sort of details! Many of the buildings have common spaces that feature pools, hot tubs, couches and televisions, pool tables, outdoor grills, steam rooms, game arcades, tiki bars and more.
Vacation Place Rentals recommends you bring beach towels as property towels are not allowed to be used outside of the property. Beach service is usually available at or close to the property you are reserving should you wish to rent beach chairs and/or umbrellas from them.
Q: How do I reserve a property? Is there a deposit and what are the payment terms?
A. You can reserve any of our properties by calling 1-850-708-1396 to speak with us and book by phone- we have experienced staff who can help you find the exact property you are looking for based on your individual preferences such as location, cost, the size of your group and specific amenities you might be looking for such as pet friendly or hot tub! Sometimes it is nice to have help sorting through the different options. We will ask questions such as “What is most important to you during your stay? Do you want to be able to walk to the shops, clubs and amusement areas or do you not mind driving or taking the Bay Town Trolley? Do your kids prefer bunk beds or twin beds? Do you need a washer and dryer in your property? How about a view?” etc.
When you book your stay, $250.00 (minimum) or 20% of the rental rate is required as a down payment, and the balance will be due 15 days prior to your arrival date. A refundable damage deposit is included in the price to cover damages. The most secure way to guarantee your stay is to reserve your prepay with a VISA, MASTERCARD, DISCOVER OR AMERICAN EXPRESS CREDIT CARD over the phone with a Vacation Place Reservation Representative. Our cancellation policy from our terms and conditions are as follows:
All daily and weekly cancellations must be in writing and sent via email transmission, facsimile or by postal mail by at least (30) calendar days prior to scheduled arrival for (WEEKLY) rentals; (120) calendar days prior to scheduled arrival for (MONTHLY) reservations to receive any refund of your pre-pay less the administration fee of $100.00. Under no circumstances will a refund be made of the pre-pay amount after the expiration of the 30 calendar days for (DAILY/WEEKLY) or (120) calendar days for (MONTHLY) grace periods. Any reservations obtained under false pretenses will be subject to forfeiture of any monies received and eviction from the premises could occur. Please follow all posted rules associated with your reservation and property/complex rules that are posted onsite. V.P.R. is not responsible for any errors, for property changes made by owners or for any conditions that are beyond our control. All unit descriptions are correct at the time of publishing; however subsequent owner changes and renovations may have resulted in the unit/home beyond our control.
NOTICE FROM V.P.R.: Should you have a major medical issue or experience trip interruption due to natural disaster, you can be covered by contacting either CSA Travel Protection or Travel Guard Travel Insurance through their websites. Guests may purchase Vacation Rental Insurance up to 72 hours prior to arrival. However, guests opting not to purchase Vacation Rental Insurance need to be aware that no refunds will be available for unforeseen developments such as family illness, natural disasters and other like matters; therefore, your trip investment could be lost. Vacation Rental Insurance plans may not include stays of 30 days or longer. V.P.R. does not sell or receive a commission for these policies; V.P.R. is just providing information for such future vacation investment protection.
Q: What are your policies for pet friendly properties?
A. Vacation Place Rentals offers dog friendly condos and homes. Most properties have a maximum of one dog and weight limit of 15 pounds. We do offer some that allow larger dogs. Most reservations require a $40 non-refundable pet fee. Guests are reminded that pets are not allowed on the beach unless in designated areas which are posted. Pets are required to be leashed when walking them and be sure to bring their medical records with you should you need to visit a vet while on your vacation. Frank Brown Park on Panama City Beach Parkway has a pet play area and Pier Park allows leashed pets but not in the stores or in the Miracle Strip Amusement area. Most complexes provide dog walks and disposal bags for pet waste. We ask that you please pick up after your pet and dispose of properly. Pet owners are urged to crate their pet in the unit while away from the property and to keep them off balconies when you are not with them as many times they will bark and cause other guests to become upset. Please respect other guests peace and privacy. At no time should you ever tie your pet outside on the balcony or porch as onsite management reserves the right to evict any persons not abiding by Home Owners Association policies. Here is a list of our Panama City Beach pet friendly rentals.
Q: Do I have to pay a parking pass fee to park at the Condominium Complex?
A. Not all vacation rental communities charge for parking or have a resort/amenity fee. Should there be such additional charge one of our reservation team members will let you know at the time of your booking.
Q: I’ve made my reservations – How do I check in and get my keys?
A. Vacation Place Rentals has an express check-in service for fully paid reservations which means that we call our fully paid guest prior with a access code (key-less entry door code) to the property they have reserved to keep from having to drive and check into our reservations office. We also have a full-service check-in desk for walk-ins and guests paying remaining balances conveniently located in Panama City Beach, Florida. Our reservations center is located at 6126 Thomas Drive, Panama City Beach, Florida 32408 located just across from Watercrest Condominiums and down from Regency Towers Condominiums. Our office is no more than 15 minutes to your Vacation Condo rental or Beach house. Our office hours are (7) days a week and we have someone staffed at this office until at least 7:00 PM (CST) and on your confirmation paperwork we have after hours numbers for emergencies. Check-in time is from 4:00 PM to 6:00 PM (CST) and check-out time is 10:00 AM (CST). We ask that you print your confirmation that we emailed to you at the time you made your reservation or have it available on your smartphone, as it contains information that may be necessary to show at some resorts.
If you have any more questions or concerns at any time, please feel free to call or contact us! We know that some people are new to the vacation rental home process, but we assure you once you try it you will probably never stay at a hotel again! You’ll love all of the extra space to spread out and enjoy your vacation, not to mention all the additional amenities available and the money you’ll save by cooking meals instead of having to go out every night! Book your Vacation Place Rentals property today!
Vacation Place Rentals Team
Serving Panama City Beaches
Panama City Beach, Florida 32408
850-708-1396 – Reservations Center
Contact our local team by email